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If your product(s) arrive damaged, please send us an email within 7 business days at support@shopvintere.com.
Please allow 1–2 business days for order processing before your item ships from our warehouse.
Shipping typically takes 5–10 business days, depending on the shipping method selected at checkout.
If you have any questions or need help, you can contact us at the following address: support@shopvintere.com.
Hear from our customers!
FAQ
What payment methods do you accept?
What payment methods do you accept?
We accept all major credit and debit cards, for a fast and secure checkout experience.
What is your return policy?
What is your return policy?
We offer a 30-day return policy from the date of delivery. Items must be unused and in their original packaging. Please contact our support team support@shopvintere.com to initiate a return.
How long does shipping take?
How long does shipping take?
U.S. orders typically arrive in 5–10 business days. International orders may take 7–14 business days depending on location.
How do I know my size?
How do I know my size?
The dress has a stretchy, contouring fit. If you’re between sizes, we recommend going up one size for comfort.
How should I wash it?
How should I wash it?
We recommend cold wash, gentle cycle, and air dry to maintain elasticity and shape.